Assumes responsibility to answer all incoming telephone calls with the object of securing the residential sale and scheduling of service.
Ensures Route Managers data entry work is completed; Enters daily reports, new contracts, one times, Electronic Site Management (ESM), product sales forms and service requisitionsPrepares bank deposit for cheques received and credit card payments; Follows up with Head Office
Solves residential account issues Manages customer files; Ensures filing is current Schedules Route Managers one-time work and home services; Ensures follow up calls are complete to guarantee customer satisfaction Ensures month end is completed Checks missing tag reports Orders office supplies Assumes responsibility for functions of chain accounts (reporting, scoring, and knowledge of procedures) Offers support to Branch staff as directed by his/her Manager
Benefits and Other Information:: - Heath & Dental
- Company sponsored RRSP program
- Paid vacation
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